Blog

How to Build Lasting Customer Relationships
BY Addie K Martin PERMALINK
How to Build Lasting Customer Relationships

In today’s professional services industries, moving toward a high volume, transaction-based service model can be quite tempting and might even se[...]

Who Uses The Records Company?
BY Addie K Martin PERMALINK
Who Uses The Records Company?

While we are primarily a records retrieval company, we also provide a host of additional services to various companies. We assist our customers i[...]

Seven Ways to Attract Millennial Talent
BY Addie K Martin PERMALINK
Seven Ways to Attract Millennial Talent

As ever more Baby Boomers progress closer to retirement age, attracting and retaining young talent is becoming a central focus for many companies[...]

Outsourcing—When Does it Make Sense?
BY Addie K Martin PERMALINK
Outsourcing—When Does it Make Sense?

When used effectively, outsourcing can be a smart way to reduce your costs while allowing your company or firm to focus on its core services. Out[...]

Increasing Profitability in Your Firm
BY Addie K Martin PERMALINK
Increasing Profitability in Your Firm

In today’s highly competitive legal environment, it’s important for firms to effectively manage and increase profitability whenever and wherever [...]

Online Data Security: Five Steps for Protecting Your Firm and Clients
BY Addie K Martin PERMALINK
Online Data Security: Five Steps for Protecting Your Firm and Clients

In today’s cyber-based work environment, law firms and insurance companies possess treasure troves of online data. Most of that information is qu[...]

Customer Service: Why We Are Here
BY Addie K Martin PERMALINK
Customer Service: Why We Are Here

Here at The Records Company we pride ourselves on our world-class customer service. We see it as more than just business: it’s a relationship. Th[...]

The Benefits of Online Records Retrieval
BY Addie K Martin PERMALINK
The Benefits of Online Records Retrieval

One thing none of us needs more of is paper: files, research, records, contracts, etc. For years paper filled our desktop in-boxes, clogged our f[...]

When to Outsource Medical Records Retrieval
BY Addie K Martin PERMALINK
When to Outsource Medical Records Retrieval

Picture this: You’re once again swimming in a mountain of medical records while waiting for several more packets to arrive in the mail. You have [...]

Building Ease Into Workflow
BY Addie K Martin PERMALINK
Building Ease Into Workflow

In today’s fast-paced work environment, both the demands and the stakes are quite high. Everyone seems to be working at a break-neck pace to get [...]