0M+
Records delivered
OUR THESIS
Record retrieval isn't a task. It's operational infrastructure.
Most teams treat it like one of a dozen administrative chores. We're built differently. A centralized retrieval system for the firms, carriers, providers, and TPAs who need this work to run at the standard the rest of their operation already meets.
CHOOSE YOUR PATH
FOR
Law Firms
Complete record sets for every case type, retrieved through one accountable process. Plaintiff and defense. Solo practice to AmLaw.
See How It Works
FOR
Insurance carriers
Faster, more complete treatment histories. Canvassing built in for the undisclosed care that moves your exposure.
See How It WorksAlso serving healthcare providers and third-party administrators.
CHOSEN BY OPERATORS WHO CAN'T AFFORD MISTAKES
The kind of work that doesn't allow for a second try.
Preferred vendor to insurance defense teams and several of the country's largest plaintiff firms.
Senior litigation, exposure decisions, complex claims, and patient care all depend on the same thing being right the first time. That's the standard we built around.
- National plaintiff & defense firms
- Top-tier insurance carriers
- Regional & national health systems
- Third-party administrators
0
Avg turnaround (days)
$0M+
Saved for our clients
and growing
What our clients didn't spend on staff they'd have hired, hours their teams would have burned, overhead they would have carried, and the cost of errors that come with handling records in-house.
WHO WE ARE
Two offices. Nationwide reach. International where it's needed.
From our offices in Hamilton, Ohio and Miami, Florida, we operate as a centralized retrieval system. Not a portal. Not a vendor relationship to manage. Our team runs the work that your team would otherwise be doing internally, without you expanding headcount to keep up.
Every request moves through one accountable process: provider outreach, authorizations, follow-ups, payments, and secure delivery. HIPAA-certified specialists handle every step. Your team keeps full visibility without carrying the operational load behind it.
OUR SERVICES
Three services. One operational system.
FLAGSHIP SERVICE
Records Retrieval
Medical, billing, employment, EMT, police, coroner's, toxicology, and more. Every record category your case or claim might need, retrieved through one accountable process. Provider outreach, authorizations, follow-ups, payments, and secure delivery, handled by our team.
- Medical
- Billing
- Employment
- EMT & Police
- Coroner's & Toxicology
- Liens & more
FOR PROVIDERS
Release of Information
For healthcare providers fielding incoming records requests. We handle intake, verification, fulfillment, and secure delivery, so your team isn't running an ROI operation alongside their actual work.
FOR CARRIERS & DEFENSE
Medical Canvassing
For carriers and defense teams who need a complete treatment history. We canvass providers across regions to surface undisclosed care, so exposure decisions reflect what's actually there.
EXTENDED SERVICES
More than retrieval, when the case asks for it.
Through our trusted partner network, we extend into the work that often follows retrieval. One point of contact. The same accountable process.
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Record summaries
Long record sets distilled into structured chronologies your team can read in minutes, not hours.
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Physician & nurse review
Clinical review of medical records by licensed RNs and MDs, on demand.
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Adverse expert & witness research
Lookups, vetting, and prior testimony review for experts and adverse parties.
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Case chronologies
Multi-record timelines that show the sequence of treatment, billing, and case events.
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Authentication & certifications
Affidavits and certifications that make records court-admissible.
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Translation services
Records in any language, returned in plain English on the same delivery timeline.
INTELLIGENCE
Retrieval is becoming a data problem. We're already built for that.
Records used to arrive in stacks. Now they arrive as data. We've spent years building retrieval as software, where every request makes the next one faster, more complete, and easier for your team to actually use.
Auto-extraction
Dates, providers, and procedures pulled clean from every delivered record.
Gap detection
Missing pages and incomplete responses flagged before delivery, not after.
Smart routing
Authorization paths learned by provider. Requests move through the fastest channel automatically.
Pattern recognition
Treatment patterns surfaced across canvasses to find the care that wasn't disclosed.
WHY THE RECORDS COMPANY
Four things most retrieval vendors can't offer.
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One source for every record type
Most competitors handle medical only. We retrieve every category your case or claim might need, from one accountable system.
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We run the work, you don't
We don't hand your team a login and call it service. Our specialists handle the work end-to-end while your team keeps full visibility.
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We go where you go
Nationwide and international coverage through one standardized workflow. Same process whether the provider is across town or across an ocean.
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The team you didn't have to hire
Records retrieval at scale, without adding paralegals, claims admins, or ROI specialists to your payroll. Our team runs the volume so yours stays focused on cases, claims, and patient care.
HOW IT WORKS
From request to delivery, run by us.
Get set up
Account creation takes minutes, not a procurement cycle. Add your team, set permissions, and start submitting the same day.
Submit a request
Enter the details, attach documentation, hit submit. Our system handles routing, provider outreach, authorizations, follow-ups, and payment.
Watch it move
Live status, age, and ownership for every request, surfaced in real time without your team doing the work behind it.
READY?
Get a demo.
A 20-minute walkthrough with someone on our team.