Frequently Asked Questions

The Records Company strives to provide the highest quality customer service, the most secure records retrieval and delivery,and the most streamlined, simplified, and intuitive records retrieval process. If you have any questions that aren’t listed here, please don’t hesitate to contact us.

Medical records retrieval is the process of requesting and obtaining health records from providers on behalf of patients, attorneys, or authorized parties. The Records Company coordinates with facilities to collect records securely and deliver them in the format you need.