Get Any Record Faster Without Your Team Chasing It
A fully managed records retrieval service for law firms, insurance teams, and third-party administrators. We submit requests, handle follow-ups, verify compliance, and deliver records securely with real-time status tracking.
Get Started With a Free Demo
1,672,174+
Records Delivered
14-Day
Average Turnaround
HIPAA
Certified Specialists
Nationwide
Coverage
The Records Company Advantage
Submit a request once, we handle the follow-ups, verification, and delivery.
A Specialist Owns Every Request
Every request is assigned to a HIPAA-certified specialist who manages the entire lifecycle, from follow-ups, escalation, and delivery. You don't chase providers. We do.
- Proactive follow ups so requests don't stall
- Clear status updates from request to delivery
- Fewer manual check-ins and fewer missed deadlines
Lower Total Cost Per Retrieval
Stop spending billable and admin hours on calls, faxes, and status checks. Our specialists reduce delays, prevent rework, and keep requests moving.
- Less staff time spent on manual follow up
- Fewer delays from missing requirements/releases
- More predictable turnaround across jurisdictions
Nationwide Coverage, Consistent Process
Retrieve records across all 50 states (and internationally when needed) through one standardized workflow no matter where the source is located.
-
One process across offices and
regions - Centralized documentation and communication
- Consistent experience for every request
Visibility and Control, From Request to Delivery
Submit a request once, we handle the follow-ups, verification, and delivery.
Submit Requests in Minutes
Without messy back-and-forth
Know What’s Happening
Real-time tracking without check-in calls
Access
Anywhere
Portal works across devices and locations
Keep Records Organized
Secure storage and fast retrieval (up to 5 years)
Security & Compliance
(Built In)
Records retrieval is high-stakes. We protect your data, document the process, and support compliance from request to delivery.
- HIPAA-aligned handling and secure delivery
- Encrypted access and controlled permissions
- Clear documentation and audit-ready tracking
Advanced Workflow
Options (When You
Need Them)
Designed for teams handling high volume or needing extra standardization.
- Bulk requests for high-volume teams
- Searchable text conversion for faster review
- Automated tracking across every request
- Certification options when documentation is required
Any Record Type.
One Process.
We protect your data, document the process, and support
compliance from
request to delivery.
- Medical Records and Billing
- Police and Incident Reports
- Employment and Wage Records
- Coroner and Toxicology Reports
- Liens and Legal Documentation
- Other Records and Documents
Our Competitive Advantage
Customer Portal Built for You
Complete visibility and control over every request.
Built on a New Standard
Rebuilt from the ground up to ensure reliability, scale, and seamless performance.
TRC Intelligence™
A fully engineered operational framework that powers every step of the process.
The Zero Idle Standard™
Our systems operate continuously. Your requests are never sitting idle.
Built by Professionals, Not Call Centers.
Work handled by experienced professionals who understand the industry.
Performance. Not Promises.
Data-driven results and dependable turnaround times you can count on.
See if The Records
Company is a Fit
We’ll show you how requests, tracking, and delivery work and how teams reduce delays and admin time across every retrieval.
- Submit once, we handle the follow-ups
- Real-time tracking on every request
- Secure, compliant delivery
